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Tenancy Application Process

Please complete one of the applicable links below to submit your information. Once received we will discuss with the Landlord your application and get in touch.

Tenant Pre Application Form

Click Here

Guarantor Pre Application Form

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Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.

We can help you find:

  • Local council tax band costs
  • The catchment areas for local schools and their ofsted ratings
  • Local transport links
  • Local amenities including supermarkets, banks, gyms and more
  • Local community news

Viewings

We will offer a video/virtual viewing in the first instance with some information requested regarding your circumstance and followed by a physical viewing if criteria met. A physical viewing is a requirement if you wish to make an application.

Maintaining High Standard Accommodation

We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.


Renting Terms and Conditions

Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy. 

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant's Request):£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant's Request):£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents. Changes are subject to Landlords approval.

Early Termination (Tenant's Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Subject to Landlords approval.

If you any questions on our fees, please ask a member of staff.


Frequently Asked Questions

What references do you require?

We will require you to complete a pre application form located here. Should a guarantor be required we will advise. Comprehensive referencing process will be undertaken by our nominated provider and will require your address history for the last three years, income for each applicant and complete a credit check on each individual tenant. In addition we will also require a reference from your existing Landlord or Letting Agent (if you are currently renting) as well as a written reference from your employer, 3 months bank statements and proof of National Insurance number. If you are self-employed, we will ask for an accountant’s reference and most recent set of submitted accounts. In most cases the process is largely automated in data collection and should provide a speedy and efficient process. 

What is an assured short-hold tenancy?

The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months’ notice to quit the premises.

How often will the property be inspected?

We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.

What happens if there is a maintenance issue?

In the event of maintenance being required please log on to your PropertyFile at the earliest possible time in order to minimise any problem that could subsequently arise. Trades persons will be alerted by the Agent and dependent upon the nature and urgency of the task will respond accordingly. Simple precautionary procedures should then be taken by the tenant to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required. PropertyFile will prompt to upload images of the issues. 

Can I have a pet?

You cannot have any pets unless we have permission from the landlord/ourselves in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.

Do I need insurance?

YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.

What deposit is required and how will I get it back?

The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.

How is the rent paid?

As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account.  You will need to cancel the standing order before leaving the property. 

Who is responsible for Council Tax and other bills?

Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.

How much do I need to pay to reserve a property?

Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application. 

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